Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website located at www.llguys.com (the “Site”), operated by Landscape Lighting Guys, LLC (“Company,” “we,” “us,” or “our”). By accessing or using the Site, requesting an estimate, or otherwise interacting with us, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us and Our Services

The Company provides residential and commercial landscape and outdoor lighting design, installation, and maintenance services in the Saint Louis, Missouri metropolitan area. The Site is provided to share information about our services, showcase our work, and allow you to request a consultation or estimate. Any actual lighting design, installation, or maintenance work is performed under a separate proposal, estimate, or service agreement, and the terms of that agreement will govern the work itself.

2. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Site or request services. By using the Site, you represent and warrant that you meet these requirements.

3. Estimates, Quotes, and Proposals

Requests submitted through the Site (for example, through our “Connect” or estimate request form) are requests for information and do not create a contract for services. Any pricing, estimate, savings figure, or proposal we provide is non-binding until set out in a written proposal or service agreement accepted by both you and the Company. Estimates are based on the information available at the time and may change based on site conditions, scope, materials, and other factors.

4. Scheduling, Service, and Payment

Scheduling, the scope of work, warranties, payment terms, and cancellation terms for any project are governed by the written proposal or service agreement for that project. Invoicing and payment are handled separately from the Site (including, where applicable, through our scheduling and invoicing provider). The Site itself is not used to process retail or online product purchases. You agree to pay all amounts due under your accepted proposal or service agreement in accordance with its terms.

5. Text Messaging (SMS)

By providing your mobile phone number to us — for example, through a form on the Site, by phone, by email, or in your service agreement — and opting in to receive text messages, you consent to receive text (SMS) messages from Landscape Lighting Guys, LLC. Depending on your interactions with us, these messages may include:

quote and invoice notifications; • appointment confirmations and reminders;
“on my way” messages when a team member is traveling to your property;
scheduling and project updates;
customer-service communications; and
other messages related to your project or service.

Message frequency varies. Message and data rates may apply, depending on your mobile carrier and plan.

You can opt out at any time by replying STOP to any text message; you will receive a confirmation and we will stop sending texts to that number. For help, reply HELP, or contact our office at (314) 899-9997 or info@llguys.com.

For details on how we handle the information collected through text messaging, please review our Privacy Policy. Mobile information and text-messaging consent are not sold or shared with third parties for their marketing purposes.

Landscape Lighting Guys, LLC
562 High Avenue, Saint Louis, MO 63126
Email: info@llguys.com
Phone: (314) 899-9997

6. Promotions and Offers

From time to time we advertise promotions, such as a complimentary service package or estimated savings. Unless stated otherwise, promotional offers: (a) apply only to qualifying new installations; (b) cannot be combined with other offers; (c) have no cash value and are non- transferable; and (d) may be modified, limited, or discontinued at any time. The specific terms of any promotion will be confirmed in your proposal or service agreement.

7. Acceptable Use

You agree not to use the Site to:

violate any applicable law or regulation;
infringe the rights of the Company or any third party, including intellectual property and privacy rights;
submit false, misleading, or fraudulent information;
transmit any virus, malware, or other harmful code, or attempt to gain unauthorized access to the Site or its systems; or
interfere with or disrupt the operation of the Site or the servers or networks used to make it available.

8. Intellectual Property

The Site and all of its content — including text, photographs, graphics, logos, the “Landscape Lighting Guys” name and marks, page designs, and the selection and arrangement of content — are owned by the Company or its licensors and are protected by copyright, trademark, and other laws. You may view and use the Site for your personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written permission.

9. Your Submissions

If you submit information, photographs, reviews, or other content to us through the Site (“Submissions”), you represent that you have the right to do so, and you grant the Company a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with operating and promoting our business. We are not obligated to use or retain any Submission. Please do not submit confidential information that you do not wish us to use.

10. Third-Party Links and Services

The Site may contain links to third-party websites or services (for example, social media pages or scheduling tools) that we do not control. We are not responsible for the content, products, or practices of any third party. Your use of third-party websites and services is at your own risk and subject to their terms and policies.

11. Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON- INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any information on the Site is complete or current. Information on the Site is provided for general informational purposes only and is not professional design, electrical, or safety advice. Photographs are illustrative; actual results vary based on each property, design choices, materials, and conditions. Warranties (if any) applicable to installation work are stated only in your written service agreement.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE.

To the fullest extent permitted by law, the Company’s total liability arising out of or relating to your use of the Site will not exceed one hundred U.S. dollars ($100). This section does not limit liability for matters that cannot be limited under applicable law. Liability relating to services performed for you is addressed in your written service agreement.

13. Indemnification

You agree to indemnify and hold harmless the Company and its owners, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site, your Submissions, or your violation of these Terms or applicable law.

14. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information, including information collected through text messaging.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” above. Changes are effective when posted. Your continued use of the Site after changes are posted means you accept the updated Terms.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of- laws rules. You agree that any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in St. Louis County, Missouri, and you consent to the jurisdiction of those courts.

17. Contact Us

If you have questions about these Terms, contact us at:
Landscape Lighting Guys, LLC
562 High Avenue, Saint Louis, MO 63126
Email: info@llguys.com
Phone: (314) 899-9997